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Where is “the PAIN”? In your business processes.

[fa icon="calendar'] Mar 23, 2017 9:20:18 AM / by Rebecca Baden

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We all have it…it’s just a matter of recognizing it and understanding how long you and your staff are willing to “deal with the pain”. Some pain is seen as a real problem, while other pain may go unrecognized or ignored until it becomes a serious issue.

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Guide to Starting and Understanding Managed Print Services

[fa icon="calendar'] Mar 17, 2017 10:28:43 AM / by Glen Dellinger

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Congratulations, you’ve now decided to investigate a Managed Print Services (MPS) program – now what? A robust MPS Program does not mean “everyone loses their printers” or “people are losing their jobs.” A properly designed and implemented MPS Program will return more time back to your organization. This will enable your staff to take on (and complete) more business-related activities that generating more revenue at a lower operational cost.

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The Five Customer Rights of Print Management

[fa icon="calendar'] Mar 3, 2017 7:47:07 AM / by Rich Lauer

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For too long, decision makers have ignored this “low hanging fruit” of cost savings and increased productivity inside their company stating the following reasons:
  •  It would be too disruptive.
  • We have bigger challenges to solve.
  • It would feel like “Big Brother” watching them.
  • My employees would never accept this.
 All companies face these challenges when it comes to change. Many companies even see the need but no roadmap to help them on their journey. So after 30+ years in the document management industry, I have decided to share the “Five Rights” of what every company should do with their document management tools. These “rights” are designed to help companies reduce cost, increase productivity and ultimately help you become a greener company. These “Rights” are: 1) Right Type, 2) Right Size, 3) Right Location, 4) Right Cost Per Print (CPP), and 5) Right to Control what is (and is not) printed.

 The document management tools up for discussion as it pertains to ensuring that you are identifying these rights within your organization include: 

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Phillips Office Solutions of Harrisburg, PA Acquires North Central Digital Systems of Danville, PA

[fa icon="calendar'] Dec 2, 2016 3:51:35 PM / by Phillips Office Solutions

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Growth continues as Phillips makes second acquisition in 2016 to further expand its Document Management Services in Central Pennsylvania.

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Using OnBase to Improve Our Internal Processes

[fa icon="calendar'] Aug 16, 2016 1:26:15 PM / by Andrew Otterson posted in Enterprise Content Management

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Recently, the Phillips Office Solutions ECM and Service teams collaborated to improve and streamline the process related to returning MFP warranty parts to our manufacturing partners. Through teamwork and planning, we were able to utilize our OnBase enterprise content management software to create and implement a unique, custom solution for our business.

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Phillips: One of the Fastest Growing Companies in Dauphin County

[fa icon="calendar'] Aug 3, 2016 2:02:26 PM / by Phillips Office Solutions posted in Phillips In the News, Phillips Office Solutions

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Phillips has been named one of the Fastest Growing Companies in Dauphin County.

Every year the Central Penn Business Journal releases their lists of the fastest growing businesses. Phillips made the Dauphin County list for 2016.  
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Improve Your Organization with Business Process Management

[fa icon="calendar'] Jul 20, 2016 3:20:50 PM / by Chuck Chiara posted in Business Process Management, Enterprise Content Management

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Screen-Shot-2016-07-20-at-3_19_33-PM.pngA term you may be hearing more-and-more in today’s business world is BPM, or Business Process Management. BPM is a methodology, a technology and a philosophy. In general BPM is the people, steps and equipment utilized by businesses to complete tasks. BPM can be used to bring organization and structure to complex business processes. Simple business process, containing a small number of steps are easy to manage and simple to execute. As these simple processes grow, evolve and become more complex, the need to add technology to assist a knowledge worker becomes necessary. A recent survey of Enterprise Content Management solutions by AIIM (Association of Image and Information Management) found the following.

 38% say BPM is becoming a significant need. 17% say BPM is imperative to effective business execution.
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Problem Causing Processes: Find a fix!

[fa icon="calendar'] Jun 29, 2016 7:34:57 AM / by Michael Brandt posted in Enterprise Content Management, problem solving, processes

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First - Take a long look at this image.

My first reaction was - now that's funny. Then I started wondering - How did we get to this point? What happened? How is that even possible?.... How do I get them all?

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How to Improve the HR Processes of Recruiting and Onboarding Employees

[fa icon="calendar'] Jun 24, 2016 10:58:22 AM / by Tom Warren posted in Enterprise Content Management, Human Resource Processes

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In the below graphic a manual Human Resources recruiting and onboarding process is documented. The process is filled with email exchanges, confirmations, documentation, printing, file folders, filing and data input. The recruiting, hiring and onboarding process is a critical component for every successful business, particularly those businesses searching for and hiring top talent.

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Modular Carpet Application Ideas

[fa icon="calendar'] Jun 23, 2016 10:11:07 AM / by Summer Walter posted in applications, carpet, design, flooring, modular, Phillips Office Solutions, squares, Tips and Resources, Workplace Interiors

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If you’re not already sold on the amazing capabilities of modular carpet, I highly suggest you check out our blog, Is Modular Carpet Right for Me? For those who are ready to take the dive into transposable flooring systems, here are some clever applications you can use to improve your workplace.

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