Current Job Postings

Interested candidates for any of the positions listed below are encourage to submit their resume by using the email or link on this page. Click on a job title for more information.

Enrollment Specialist - Middletown, PA
This position is responsible for providing telephonic support to prospective families evaluating a Pennsylvania-based Cyber School. Representatives will be responsible for providing first level support pertaining to questions on the school, programs and academics, and the enrollment process. Assisting families through the complexity of each stage of the enrollment process in a nurturing, informative, and welcoming way will be critical to the success of the position with the ultimate goal to aid in the enrollment of an increasing number of families. Call volumes may fluctuate depending upon the time of year and OT may be mandatory during critical times. This position will also be responsible for outgoing calls to provide follow-up to families, ensure problem resolution, and to invite to informational events. Representatives will need to be continually available on a phone queue and will utilize a proprietary business system for enrollment data entry.
Help Desk Technician - Middletown, PA
Candidate should have strong communication skills, as well as demonstrate proficiency in troubleshooting application and hardware issues remotely. Position will work within a call center setting. Strong team player, as well as exceptional customer service skills necessary.
Service Manager - Hunt Valley, MD

Position responsible for being actively engaged in independent service calls as needed in conjunction with managing and providing support and expertise to the Service Technicians within a geographic region and/or specific equipment line.

Management responsibilities include budgeting, staffing decisions, new hire and technician development/training, and metric reporting. Providing ample communication to the team and attending a once monthly Management Huddle as well as any scheduled Service or Divisional Meetings is mandatory. This position is responsible for the implementation and enforcement of department policies and procedures in performing the responsibilities of their positions.

Delivery Specialist - Hunt Valley, MD

This position is responsible for ensuring the satisfaction of our customers’ expectations of a complete and professional delivery (and implementation/installation as needed) within the guidelines and objectives of the Document Management Division of Phillips Office Solutions. The position requires exceptional customer service skills and professional demeanor and appearance. Must work cooperatively with a team and be prepared to support the efforts of others while delivering the product. Safe driving record and ability to lift in excess of 75 pounds is essential. In addition, must adhere to all safety standards as required of Phillips and all client locations.

Updated 3/22/2017

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